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Community Guidelines

Effective date: 21/06/2026

1.1. Purpose

Unforget is intended to be a platform for authentic expression, memory, connection and conversation. These Community Guidelines explain what is and is not allowed. They apply to all users, content, messages, AI-generated content, usernames, profile information, comments, reactions, reports and interactions.

1.2. General principles

Users should:

  • act lawfully and respectfully;
  • share only content they have the right to share;
  • respect privacy, dignity and safety;
  • be honest about commercial, AI-generated or materially edited content;
  • use reporting and appeals in good faith.

1.3. Illegal content and activity

Do not post, request, promote, sell, facilitate or link to illegal content, illegal goods or illegal services. This includes criminal instructions, terrorism, child exploitation, trafficking, illegal drugs, illegal weapons, fraud, hacking, unlawful surveillance, blackmail, extortion and other unlawful activity.

1.4. Safety, violence and threats

We do not allow:

  • credible threats of violence;
  • incitement to violence or terrorism;
  • instructions to cause serious physical harm;
  • glorification or encouragement of serious violence;
  • content that coordinates violent or dangerous activity;
  • graphic violence shared for shock, sadism or celebration of harm.

1.5. Harassment, bullying and abuse

We do not allow targeted abuse, including:

  • threats, intimidation, humiliation or degradation;
  • repeated unwanted contact;
  • sexual harassment;
  • coordinated harassment or dogpiling;
  • mocking victims of tragedy, illness, death or abuse;
  • encouraging self-harm or suicide directed at another person.

1.6. Hate speech and discrimination

We do not allow attacks, dehumanisation, threats, exclusion, segregation, degrading stereotypes or calls for discrimination or violence based on protected characteristics, including race, ethnicity, nationality, religion, caste, sex, sexual orientation, gender identity, disability, serious disease, age or immigration status.

1.7. Sexual content and protection of minors

We strictly prohibit:

  • child sexual abuse material or sexualisation of minors;
  • grooming, sextortion or attempts to obtain sexual images from minors;
  • non-consensual intimate images or threats to share them;
  • sexual deepfakes or AI-generated intimate images of real people without consent;
  • sexual exploitation, trafficking or coercion;
  • pornographic or explicit sexual content where not allowed by the app rating, age gate or law.

1.8. Self-harm, suicide and dangerous behaviour

We may remove or restrict content that encourages, instructs, glorifies or provides methods for suicide, self-harm, eating disorders or dangerous behaviour. Supportive recovery-oriented discussion may be allowed where it does not provide harmful instructions or encouragement.

1.9. Privacy and personal data

Do not share another person's private information without permission, including:

  • home addresses, private phone numbers, emails, ID documents or financial information;
  • private messages or confidential communications;
  • medical, school, employment or legal records;
  • precise live location;
  • images or videos taken in private settings without consent.

1.10. Impersonation and authenticity

We do not allow:

  • impersonating another person, organisation, brand, public authority or Unforget staff;
  • fake accounts used to deceive, manipulate, scam, harass or evade enforcement;
  • coordinated inauthentic behaviour;
  • misleading use of names, logos, verification marks or official-looking badges.

1.11. Scams, spam and platform manipulation

We do not allow:

  • phishing, fraud, pyramid schemes, fake giveaways or investment scams;
  • spam, mass unsolicited messaging or fake engagement;
  • bots, automated scraping, fake accounts or account selling;
  • manipulation of recommendations, reports, appeals, reviews or metrics;
  • malware, credential theft or attempts to compromise accounts.

1.12. Misinformation and public-interest harm

We may label, reduce visibility, restrict or remove false or misleading content where it creates a serious risk of harm, including in relation to elections, civic processes, public health, emergencies, violence, fraud or impersonation.

Political opinion, debate, satire and criticism are allowed, but users must not use deception, fake evidence, manipulated media or impersonation to mislead people about public-interest matters.

1.13. AI-generated content and synthetic media

Users must clearly disclose AI-generated or materially manipulated content where it could mislead others. We prohibit:

  • non-consensual deepfakes;
  • fake evidence of crimes, public events or private conduct;
  • AI-generated impersonation of real people for deception;
  • AI-generated sexual content involving real people without consent or involving minors in any way;
  • AI-generated public-interest content presented as authentic when it is not.

1.14. Intellectual property

Post only content you own or have permission to use, or content that you are legally allowed to use. We may remove content that infringes copyright, trade marks, image rights or other intellectual property rights.

1.15. Commercial content and ads

Commercial content must be honest, lawful and clearly disclosed. Sponsored posts, affiliate links, paid promotions and free-product promotions must be labelled. Commercial content must not promote illegal, unsafe, deceptive or restricted goods or services.

1.16. Enforcement

Depending on context, severity, history and risk, we may take no action, add labels, reduce visibility, age-restrict, remove content, disable features, issue warnings, require deletion, suspend or terminate accounts, restrict monetisation, preserve evidence or report to authorities where required or appropriate.

We may consider context such as newsworthiness, education, counter-speech, satire, public interest, artistic expression, user intent, likelihood of harm, audience, age and local law.

1.17. Reporting and appeals

Users can report content, accounts, messages or AI outputs through the related in-app function. Users affected by eligible enforcement decisions may appeal through the related in-app function. Reports and appeals must be submitted in good faith.